If you aspire to be a premium brand, then it is imperative that you have a good story. It is through your brand story that customers will remember your offerings and ultimately, your brand. It is upon brand stories that the foundation of trust is built and connection to customers begins. Importantly, stories that are lackluster will not attract or retain customers, but creative and relatable ones will.
What Is a Brand Story?
A brand story is a narrative behind the purpose of your brand. It aims to answer the who, what, and why of a brand. Like a typical story, a good brand story includes elements such as climax and resolution in which the product or service plays a part. The ultimate aim however of a brand story is to inspire an emotional reaction for the purchasing of your products or services.
Brand stories also recount the series of events that instigated your company’s inception and how that has impacted your mission today. Brand stories should therefore be so compelling that they conjure particular feelings in your target audience propelling them to empathize with your brand and ultimately remember who you are.
Why Is Brand Story Important?
Stories are a powerful tool in human communication. People love good stories and will support businesses they connect with. Additionally, to read a story is to feel an experience. Brand stories can therefore elicit emotions and encourage people to get involved with your brand. By creating a powerful brand story, businesses can increase the value of their product or service. They can earn the loyalty and engagement of their audience, as well as clearly communicate their vision and purpose to prospective customers. Brand stories can also transform your presence and identity as well as build trust. Ultimately, a brand story is what separates you from other businesses, products or services.
Importantly with the rise of social media, brand stories have become more profound and so people have become very public with conversations about brands, and experiences with brands.
How To Create a Brand Story
Every story has a beginning, a middle, and an end, so too should your brand story.
Identify the Problem. Conflict is a key element of telling compelling stories that will inspire people to empathize with your brand. And often a problem you encountered is one that your customers or clients have experienced as well. It allows the message to resonate in the customers’ minds. In this section, the problem that is to be solved must be clearly outlined.
Solution. Describe how you solved the stated problem. This gives your audience an emotional payoff.
Success. Get excited about the success that was produced. Never leave it up to others to figure out how your business can change their life. Tell them. Make it clear why your product or service will greatly improve and make their life better.
How to Create an Effective Brand Story
For a brand story to be successful, you should:
Keep it simple. This is because complexity can erode trust while simplicity inspires it. Your brand story must therefore be conceptually straightforward.
Make your story relatable – this creates loyalty. You can achieve this by sharing a relatable journey. The most relatable brand stories address the struggles and wins that occur during the journey.
Be Authentic– Do not be afraid to speak to the failures encountered by the brand in the business world. Remember, people do not relate to perfection. They relate to the emotional journey of experiencing adversity, struggling through it, and, ultimately, overcoming it. The more honest and authentic you are, the more people will respect you and relate to your brand.
Additionally, the brand story must be driven through personality. People trust other people, so your story should be personality-driven. This provides someone real for customers to trust.
Successful brand stories must include all elements of a story in a creative and compelling way, otherwise, your brand will not make a positive impact on your target audience. Importantly, your message will be lost and no one will remember what product or service you are offering. You are therefore encouraged to utilize professional services that are able to tell your stories in the most creative ways. At SunCity Advising, we will be happy to help you in this regard. We have constantly been rated as one of the top digital marketing agencies in San Diego. Our mission is to help our clients discover hidden opportunities and unlock their full growth potential by creating strategies that drive results. Be sure to check out our website if you require additional information.
Get Help With Your Brand Story
Branding is often overlooked by small and medium-sized businesses. Growing a business without a brand story can be detrimental to customer loyalty. Now is the time to shape your brand’s history, and present it in a favorable fashion to your stakeholders. If you need help creating an effective brand story, contact SunCity Advising for a free consultation.